Shipping & Delivery
- We ships to European countries mainly from our local Germany or Poland warehouse.
- Free shipping to EU countries and Russia.
- We employ the services of major, trusted international carriers to ensure your package arrives to your destination fast and securely.
Freight
These are estimates based on the time it took for majority of orders to be delivered. Actual processing and shipping time may take shorter or longer, depending on order surges.
| Country | Shipping Cost | Delivery Time |
| FR/DE/PL | Free shipping | 3-5 days |
|
IT/NL/BE/LU/DK/ IE/GR/ES/PT/AT/ FI/SE/CY/MT/HU/ CZ/SK/SI/EE/LV/LT/RS |
Free shipping | 3-7 days |
| Other European Countries | €99.99 | 8-20 days |
Order Successful
After you have successfully placed your order you will receive email confirmation from us. If you have any requests for your order, kindly let us know as soon as possible before your item enters the processing stage.
Processing
Note: In orders with more than one item, the processing time will be based on the item with the longest processing time.
We will carry out strict quality controls on your items and ensure they are properly packed before preparing them for shipment. We are happy to announce that now most orders can be shipped out within 24 hours.
Please note that the processing time is not included in the shipping time. The total time it will take to receive your order is the processing time + the shipping time.If you have any issues with your order, you can submit a ticket to our Support Center for further assistance. Our dedicated CS team will contact you within 24 hours.
Shipping
Our partners with major international shipping companies to offer different methods. For example: DHL, UPS, Fedex, etc.
You can choose your preferred shipping method on the Order Information page during the checkout process.
Note: Shipping times may be affected during public holidays as manufacturers and couriers will limit their operations during these times. Though this is unfortunately out of our control, we will try our best to improve on this issue.
Delivered
Note: For tracking numbers, it may take a few days before they become active on the tracking website. If the information is not available please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates.
We high recommend that customers purchase a tracking number and shipping insurance during the check out for peace of mind when waiting for their package.
Tax
Kindly note that all packages are shipped from different Warehouses. Our items are shipping duty unpaid and therefore import tax may occur depending on your country’s Customs and shipping method. You may check with your local Customs Office for more information.
Contact Us
If any issue during the shipping time or after received the item, please feel free to Contact us, our customer service representatives will offer you a satisfying solution.
Email: info@flashfishtech.com
Phone: +1 (818) 338-1878
