Supporto e servizio FlashFish
Need help with your FlashFish product? Choose a support topic or find your model’s manual below. Have your model number, product-label photo and order details ready when contacting us.
Choose the support path you need
User guides and manuals
Find the manual for your exact model below. If the version is missing, send support a clear photo of the product label.
FlashFish Europe FAQ
Product selection, charging, order, delivery and support answers.
Warranty and after-sales
Current coverage, exclusions and the claim route.
Register or extend warranty
Product registration and warranty-extension form.
Returns and refunds
Eligibility, process, timing and required contact steps.
Shipping and delivery
European destinations, estimated timing and location-specific checks.
Contact FlashFish Europe
Official route for order and technical questions.
Product help
Manuals by model
Match the model, capacity and regional voltage on the PDF to your product label before following its instructions. A manual listing does not indicate current stock.
A101
User manual · PDF · 8 pages.
Model A101, multilingual PDF. Match the 230V/regional version shown on the product label.
A201
User manual · PDF · 12 pages.
Model A201. Match the exact model and regional version shown on the product label.
E103
User manual · PDF · 102 pages.
Model E103, 230V PDF. Match the regional version shown on the product label.
E106B
User manual · PDF · 17 pages.
English manual for model E106B. Match the regional version shown on the product label.
E112B
Need the matching manual?
Contact support with your E112B model label, voltage and order details so we can help you find the correct instructions.
E200
User manual · PDF · 120 pages.
Model E200, 110-230V PDF. Match the exact regional version shown on the product label.
P56
Older-version manual · PDF · 70 pages.
This multilingual PDF covers the P56 230V / 288.6Wh version. The current European P56 is 299Wh. If your label shows 299Wh or another capacity, ask support for instructions matching your unit rather than applying this PDF’s capacity-specific details.
P66A
User manual · PDF · 9 pages.
German manual for model P66A, 230V. Match the exact regional version shown on the product label.
T200
User manual · PDF · 49 pages.
Model TELLUS-T200. Match the exact voltage and regional version shown on the product label.
T300PRO
User manual · PDF · 54 pages.
Model TELLUS-T300Pro. Match the exact voltage and regional version shown on the product label.
T1200S
User manual · PDF · 54 pages.
Model TELLUS-T1200s. Match the exact voltage and regional version shown on the product label.
T2000
User manual · PDF · 12 pages.
Model TELLUS-T2000, 230V PDF. Match the exact regional version shown on the product label.
SR5000
Shared user manual · PDF · 36 pages.
English shared manual covering SR2000, SR2000-AC, SR5000 and SR5000-AC. Follow the section for the exact model.
TSP60
User manual · PDF · 19 pages.
Model TSP18V60W solar panel. Match the exact model on the product label.
TSP100
User manual · PDF · 19 pages.
Model TSP18V100W solar panel. Match the exact model on the product label.
Solar generator kits
Which manuals apply to each kit?
Each kit combines a power station and a solar panel, so use both component manuals. A kit does not have a separate generic manual unless one is explicitly listed.
Component manuals: use the A101 and TSP60 manual cards above; no separate kit PDF is currently listed. View the kit product page.
Component manuals: use the A201 and TSP60 manual cards above; no separate kit PDF is currently listed. View the kit product page.
Component manuals: use the E103 and TSP60 manual cards above; no separate kit PDF is currently listed. View the kit product page.
Component manuals: use the E200 and TSP60 manual cards above; no separate kit PDF is currently listed. View the kit product page.
Component manuals: use the TSP60 manual and instructions matching the P56 label. The current European P56 is 299Wh; the P56 PDF above covers an older 288.6Wh version. Contact support for matching P56 instructions if needed. No separate kit PDF is listed. View the kit product page.
Component manuals: use the P66A and TSP60 manual cards above; no separate kit PDF is currently listed. View the kit product page.
Component manuals: use the T200 and TSP60 manual cards above; no separate kit PDF is currently listed. View the kit product page.
Component manuals: use the T300PRO and TSP100 manual cards above; no separate kit PDF is currently listed. View the kit product page.
Component manuals: use the T1200S and TSP100 manual cards above; no separate kit PDF is currently listed. View the kit product page.
Component manuals: use the T2000 and TSP100 manual cards above; no separate kit PDF is currently listed. View the kit product page.
Safety boundary
Stop troubleshooting and use the official contact route if the unit, battery, connector or cable appears physically damaged. Do not open the enclosure, alter wiring, bypass protection features or connect equipment outside the limits stated in the exact product manual.
Contact supportDisconnect the equipment when it is safe to do so, move away from combustible materials if the product instructions permit, and contact support. Do not continue charging or operating a visibly damaged unit.
FlashFish Europe support FAQ
Where can I download a FlashFish manual?
Open the PDF linked on the matching model card above. Kit owners should use instructions for both components. The P56 PDF is for the older 230V / 288.6Wh version, not the current 299Wh capacity. For E112B or another version without a matching PDF here, contact FlashFish Europe with a product-label photo.
Does the same warranty apply to every model?
No. Coverage can vary by model. Use the current warranty and after-sales page instead of relying on old page copy or an archived manual.
How do I register a product or extend its warranty?
Use the separate Register Product / Extend Warranty page. Registration is not the same as reviewing warranty terms or starting an after-sales request.
Can support confirm solar-panel compatibility?
Support needs the exact station model, panel voltage and current information, and connector details. Do not assume compatibility from connector shape alone.
Where should I ask about delivery or a return?
Check Shipping and Delivery or Returns and Refunds, then use the contact form if your location or order needs individual review.
Still need help?
Technical question
Include the exact model and connected equipment.
Warranty or after-sales
Review the current terms before starting a request.
Register or extend warranty
Use the dedicated form for registration and extension.
Support directory updated: 26 October 2026. PDF files and their original version information are retained.
